For information call: (850) 574-6064 option #1 or Florida Relay Service at 1-800-955-8711 for TDD access.

Big Bend Transit, Inc. (BBT) is seeking residents of Leon County who are interested in forming a Vanpool. Vanpooling will save you wear-and-tear on your vehicle, fuel, and is good for the environment. Download the Flyer.

Transportation Service Information

  • The driver will assist you in boarding the vehicle, if necessary.
  • The driver will wait five minutes for you.
  • You must use the seatbelt provided.
  • You must have the ability to carry your own personal items.
  • Return trips will be made within an hour of the requested time.
  • No smoking, eating or drinking on the vehicle.
  • Accessible formats are available upon requests.
  • Advanced purchase of coupons/tickets is available.

Transportation Service Frequently Asked Questions

What Transportation Will be Provided?
Generally, curb-to-curb transportation service will be available Monday through Saturday, 6:00 AM to 10:00 PM, and Sunday, 6:00 AM to 6:00 PM.

How Can I Access the Transportation Service?
Transportation requests must be made at least 1 day in advance of your travel needs. Â…?Call Big Bend Transit at (850) 574-6064 option #1Â…?by 2:00 PM the previous day, Monday through Friday (call on Friday for a Saturday or Monday ride). Â…?You will be asked for your name, phone number, pickup address, where you are going and what time you need to arrive, if a return trip is wanted and if assistance for a disability (wheelchair, sight impaired, etc.) is required. Â…?You will be told the fare and what time to be ready for your pickup.

What is the Cost of Transportation Service?
The one-way fare for the transportation service is based on the trip origin and destination. Â…?A one-way trip for a General Public person anywhere within Tallahassee city limits is $10.00, and $17.50 per one-way trip within Leon county. Â…?If you require that an escort accompany you on your ride, he/she would pay the same fare.

The one-way fare is paid each time you board the vehicle. Â…?The fare may be paid by cash, check or money order. Â…?Exact fare is required. Â…?The driver carries no change. Â…?The driver cannot give a receipt.

If I Need to Change Plans or Cancel My Ride, What Do I Do?
Should you need to change your plans or cancel your ride, call (850) 574-6064 option #1 as soon as possible. Â…?Failure to cancel your ride within 2 hours of your time of travel will cause a "NO-SHOW" charge and/or cancellation of transportation privileges.

What is the Phone Number for the Transportation System?
(850) 574-6064 option #1- Information is available from 8:00 AM to 5:00 PM, Monday through Friday. Florida Relay Service at 1-800-955-8711 provides TDD accessibility.

Who Would I Contact for Comments or ConcernsÂ…?With the Service Provided?
In the event you have difficulties with your travel and feel these issues need to be addressed, contact the Transportation Coordinator at (850) 574-6266 option #6. Â…?Let the Transportation CoordinatorÂ…?know that you wish to make a commentÂ…?about the transportation company, a driver, or any other aspect of the service.