COUNTY WE SERVE
JEFFERSON COUNTY
Quick Info
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Curb-to-curb service
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Hours:
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Monday–Saturday:
6AM–6PM
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ADA-accessible vehicles
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Help available on request
How to
Schedule a Ride
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Call (850) 997-1323, option #1 by 2PM the day before (Call Friday for Monday rides)
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Info Needed:
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Name & phone
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Pickup/drop-off
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Time & return
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Any special needs
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Online Booking Available!
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Register email with a Big Bend Transit Rep
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Use smartphone, tablet, or a computer
Fares
(One-Way Trips)
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TD Eligible: $3.00
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General Public: $10.00
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Escorts: Same fare
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Exact fare only (cash, check, money order, Ride Pass)
Cancellations
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Cancel at least 2 hrs before
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Late cancel/no-show = full fare charged
Join a Jefferson County Vanpool with Big Bend Transit!
Big Bend Transit (BBT) is looking for Jefferson County residents interested in forming a vanpool. Sharing a ride reduces wear and tear on your vehicle, saves on fuel, and helps the environment—all while making your daily commute easier and more affordable.
Coordinated Transportation System of Jefferson County
We are proud to offer specialized transportation services for transportation-disadvantaged residents, sponsored by the Florida Commission for the Transportation Disadvantaged and the Jefferson County Transportation Disadvantaged Coordinating Board. This system is coordinated by Big Bend Transit.
Transportation Service Information
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The driver will assist you in boarding the vehicle, if necessary.
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The driver will wait five minutes for you.
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You must use the seatbelt provided.
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You must have the ability to carry your own personal items.
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Return trips will be made within an hour of the requested time.
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No smoking, eating, or drinking in the vehicle.
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Accessible formats are available upon request.
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Advanced purchase of Ride Passes is available.
Jefferson County Transportation Service
Frequently Asked Questions
We offer curb-to-curb public transit and nonemergency transportation services throughout Jefferson County. This service is generally available Monday through Saturday, 6:00 AM to 6:00 PM.
To request transportation, please make your arrangements at least one day before your travel needs. Call Big Bend Transit at (850) 997-1323, option #1, by 2:00 PM the day before you need a ride. This applies Monday through Friday (for a Saturday or Monday ride, call on Friday).
During your call, you will need to provide the following information: your name, phone number, pickup address, destination, the time you need to arrive, whether you require a return trip, and if you need assistance for a disability (such as a wheelchair or for vision impairment). You will also be informed of the fare and the time you should be ready for your pickup.
The cost of a one-way trip depends on your pick-up and drop-off locations. A one-way trip for a TD-eligible person anywhere in Jefferson County costs $3.00. For the general public, fares are $10.00 per one-way trip within Jefferson County. If you need an escort to ride with you, they will pay the same fare. Please note that escort requests should be made when scheduling your ride.
Fares are collected each time you board the vehicle and may be paid by cash, check, money order, or Ride Pass. Please note that exact fare is required—drivers do not carry change and cannot provide receipts. If necessary, a receipt can be obtained from the Tallahassee office.
If your plans change, please call (850) 997-1323, option #1, as soon as possible to update or cancel your trip. Cancellations made less than 2 hours before your scheduled pickup time may result in a “no-show” charge and/or a temporary suspension of transportation privileges.
(850) 997-1323, option #1. Information is available from 8:00 AM to 5:00 PM, Monday through Friday. Florida Relay Service at 1-800-955-8771 provides TDD accessibility.
In the event you have difficulties with your travel and feel these issues need to be addressed, contact the Transportation Coordinator at (850) 574-6266 option #1. Let the Transportation Coordinator know that you wish to make a comment about the transportation company, a driver, or any other aspect of the service. If at any time you are not satisfied with the local transportation service, you may call the Commission for the Transportation Disadvantaged Hotline at 1-800-983-2435.
Generally, you can ride to and from any location within Jefferson County, including Monticello, Wacissa, Aucilla, Lloyd, and surrounding areas. The service is designed to get transportation-disadvantaged individuals and the general public to their destinations.
Transportation Disadvantaged (TD) means "those persons who because of physical or mental disability, income status, or age, or for other reasons are unable to transport themselves or to purchase transportation and are, therefore, dependent upon others to obtain access to health care, employment, education, shopping, social activities, or other life-sustaining activities, or children who are handicapped or high risk" as defined in Chapter 427, F.S., Rule 41-2, F.A.C. You may download the Jefferson County Transportation Disadvantaged brochure here. You may also fill out the application.
Title VI Notice:
We do not discriminate based on race, color, religion, sex, national origin, disability, or marital status. Read the complete Title VI Policy here.